Scam in MoroccoBuses and trains
Bus is full claim in Morocco
How it works
Taxi touts say your bus is full to steer you into a grand taxi. They may also try to sell you goods while the taxi is being prepared.
Warning signs
- A taxi tout announces that your bus is full.
- They discourage you from checking with bus staff.
How to avoid it
- Check with the ticket counter yourself.
- If the counter is unattended, ask the conductor at the coach.
- Decline taxi offers until you have checked the bus.
If it happens to you
Check directly with the bus company before paying for an alternative.
- Get to a safe, busy place. Do not chase a thief or physically resist a robbery.
- If you are hurt or suspect drugging, seek medical help immediately.
- Freeze missing cards and contact your card issuer about unauthorised payments. Lock a stolen phone remotely if possible.
- Save receipts, booking messages and payment records. Write down what happened, where and when.
- Report theft, threats or fraud to police. Ask for a report or reference number for your insurer.
- Contact your insurer, booking provider or embassy as needed. Use the evidence you saved when requesting help or a refund.
What travellers report
Posts about this scam on other sites, summarised in our words. Open one to read the original.
Questions
What is the bus is full claim scam in Morocco?
Taxi touts say your bus is full to steer you into a grand taxi. They may also try to sell you goods while the taxi is being prepared.
How can I spot it early?
A taxi tout announces that your bus is full. They discourage you from checking with bus staff.
How do I avoid bus is full claim in Morocco?
Check with the ticket counter yourself. If the counter is unattended, ask the conductor at the coach. Decline taxi offers until you have checked the bus.
What should I do if it happens to me?
Check directly with the bus company before paying for an alternative.
Where in Morocco does this happen?
Bus stations It has been reported in Marrakech.
How common is this scam in Morocco?
Common. Morocco is generally safe, but tourists often face persistent touts, false guides and inflated prices. Marrakech needs extra care, while Fez has elaborate guide and tour scams; pickpocketing and taxi overcharging also occur in several cities.
Are there similar scams in Morocco?
Yes: unofficial bus ticket sellers and invented prices.
Who can I report it to?
Police: report theft, robbery, threats or fraud. Give the location, time and any receipts or messages. Ask for a report or reference number. Tourist police at Djemaa El-Fna, Marrakech: approach a patrol for help with harassment, intimidation or a disputed food-stall bill. Airport security at Marrakech-Menara Airport: ask for help if an airport ATM retains your card. Bank or card issuer: use its official app or verified contact number to freeze a card, report unauthorised payments or question undisclosed ATM fees. Accommodation, booking provider or tour business: report the problem through the official reception desk or booking channel. Provide the agreed price and evidence of what was delivered. Travel insurer: use the claims or assistance contact in your policy. Keep police reports, receipts and medical records. Your embassy or consulate: use its official contact details if your passport is stolen or you need consular help.
What number do I call in an emergency in Morocco?
Police — listed for Marrakech: 19, Ambulance / Fire — listed for Marrakech: 15.
Reviewed by @snuck