Scam in MoroccoShopping
Counterfeit branded goods in Morocco
How it works
Phones, watches, clothing and accessories are offered as branded or genuine at bargain prices. The Apple and Samsung phones described at Djemaa El-Fna are copies with cheaper parts and less storage.
Warning signs
- A branded item is unusually cheap.
- The seller insists it is genuine without reliable proof.
- Phone specifications do not match the claimed model.
How to avoid it
- Do not assume a logo proves authenticity.
- Buy expensive electronics from a retailer you can verify.
- Inspect specifications and quality before paying.
If it happens to you
Keep the receipt and listing details. Ask for a refund if the item was sold as genuine.
- Get to a safe, busy place. Do not chase a thief or physically resist a robbery.
- If you are hurt or suspect drugging, seek medical help immediately.
- Freeze missing cards and contact your card issuer about unauthorised payments. Lock a stolen phone remotely if possible.
- Save receipts, booking messages and payment records. Write down what happened, where and when.
- Report theft, threats or fraud to police. Ask for a report or reference number for your insurer.
- Contact your insurer, booking provider or embassy as needed. Use the evidence you saved when requesting help or a refund.
What travellers report
Posts about this scam on other sites, summarised in our words. Open one to read the original.
- News2025Moroccan Vacation Trap: French Tourists Risk Hefty Fines for Counterfeit SouvenirsReturning French holidaymakers describe buying imitation perfumes, clothing and a bag in Marrakech without understanding the customs consequences.Read on News
- News2026Counterfeit goods from illegal workshops spread in Fez marketsThe article reports clandestine workshops producing and distributing goods bearing counterfeit versions of well-known brand names in Fez.Read on News
Questions
What is the counterfeit branded goods scam in Morocco?
Phones, watches, clothing and accessories are offered as branded or genuine at bargain prices. The Apple and Samsung phones described at Djemaa El-Fna are copies with cheaper parts and less storage.
How can I spot it early?
A branded item is unusually cheap. The seller insists it is genuine without reliable proof. Phone specifications do not match the claimed model.
How do I avoid counterfeit branded goods in Morocco?
Do not assume a logo proves authenticity. Buy expensive electronics from a retailer you can verify. Inspect specifications and quality before paying.
What should I do if it happens to me?
Keep the receipt and listing details. Ask for a refund if the item was sold as genuine.
Where in Morocco does this happen?
Djemaa El-Fna in Marrakech; Derb Ghalef souq and shops around Maarif in Casablanca It has been reported in Marrakech, Casablanca.
How common is this scam in Morocco?
Common. Morocco is generally safe, but tourists often face persistent touts, false guides and inflated prices. Marrakech needs extra care, while Fez has elaborate guide and tour scams; pickpocketing and taxi overcharging also occur in several cities.
Are there similar scams in Morocco?
Yes: paper hidden inside leather shoes, free gift followed by a theft accusation, false government-regulated shop claims.
Who can I report it to?
Police: report theft, robbery, threats or fraud. Give the location, time and any receipts or messages. Ask for a report or reference number. Tourist police at Djemaa El-Fna, Marrakech: approach a patrol for help with harassment, intimidation or a disputed food-stall bill. Airport security at Marrakech-Menara Airport: ask for help if an airport ATM retains your card. Bank or card issuer: use its official app or verified contact number to freeze a card, report unauthorised payments or question undisclosed ATM fees. Accommodation, booking provider or tour business: report the problem through the official reception desk or booking channel. Provide the agreed price and evidence of what was delivered. Travel insurer: use the claims or assistance contact in your policy. Keep police reports, receipts and medical records. Your embassy or consulate: use its official contact details if your passport is stolen or you need consular help.
What number do I call in an emergency in Morocco?
Police — listed for Marrakech: 19, Ambulance / Fire — listed for Marrakech: 15.
Reviewed by @snuck