Expensive currency exchange in Norway

The exchange rate can leave you with much less money than expected. Most staffed exchange transactions have a substantial rate markup, sometimes with a fixed fee as well. This is a cost trap rather than proof of fraud.

The offered rate is much worse than the mid-market rate. A fixed fee is added to the exchange. You are shown a rate without a clear final payout.

Ask how many Norwegian kroner you will receive after all fees. Compare the final payout before handing over money. Consider paying by card or withdrawing kroner from an ATM. Check your bank's card and withdrawal fees.

Keep the receipt. If the payout differs from what was agreed, ask the provider to explain or correct it.

Staffed exchange counters, banks and post offices across Norway.

The rate can be up to 8% worse than the mid-market rate, plus a fixed fee. A post-office exchange fee can be up to 75 kr.

Common. Norway has low crime levels, and common tourist scams are rare. The main risks are car break-ins, bicycle theft, pickpocketing and high taxi charges, especially when hailing a taxi in Oslo. Currency exchange and payment conversion can also cost you extra, though these charges are not necessarily scams.

Yes: poor exchange rates when paying in euros.

Police: call 112 for an emergency or immediate danger. For a non-emergency, call 02800 from within Norway. Report theft, robbery or suspected fraud and keep the report reference. Police in Bergen: the downtown police station is at Allehelgens gate 6, across from the old town hall. The listed non-emergency number is +47 55 55 63 00. Taxi company or booking app: use the company's customer service or the app's support option. Include the receipt, price quote, trip details and taxi licence number. For driver delays or false pickup locations, include screenshots and messages. Card issuer or bank: use your banking app or the issuer's official contact details to freeze a stolen card and report unauthorised or disputed charges. Embassy or consulate: contact your country's embassy or consulate if your passport is stolen or you need consular help. Many consulates in Bergen are honorary and have limited services; your embassy in Oslo may be needed. Travel insurer: contact the insurer through its claims service. Keep police references, receipts and proof of loss.

Police and help reaching the correct rescue service: 112, Fire: 110, Emergency medical services: 113, Non-emergency police, within Norway only: 02800, Non-emergency medical care, within Norway only: 116117, Emergency services for people using a text telephone: 1412.