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Common in Timor-Leste

Scam in Timor-LesteTheft

Phone and bag snatching by passing riders in Timor-Leste

Dili streets, including busy roads and slow-moving traffic.

How it works

A person on a scooter or motorbike grabs a phone or bag from someone walking along the street. An exposed phone can also be grabbed from someone riding a motorbike, especially in slow traffic.

Warning signs

  • You are holding a phone where passing riders can reach it.
  • Your bag hangs loosely beside the road.
  • Your phone is exposed while your motorbike moves slowly in traffic.

How to avoid it

  1. Keep your phone in your pocket on busy streets.
  2. Step away from the road before checking your phone.
  3. Keep your bag closed and hold it firmly, away from passing traffic.
  4. Put your phone away while riding a motorbike.

If it happens to you

Do not chase the rider into traffic or fight over the item. Move somewhere safe, report the theft, and lock your phone or freeze any stolen cards.

  1. Move to a safe, public place. Do not chase a thief or confront someone who threatens you.
  2. Get urgent help if you are injured or in immediate danger. Police emergency numbers are 112 and +670 7723 0635.
  3. Freeze stolen cards through your bank. Lock a stolen phone remotely and contact your mobile provider.
  4. Write down what happened, including the time, location, amount, vehicle details and any description you remember. Save receipts and messages.
  5. Report the incident to police. Ask for a report or reference number for your insurer.
  6. Contact your travel insurer. If your passport is missing, contact your embassy or consulate for replacement guidance.
Where it happensDili streets, including busy roads and slow-moving traffic.Dili
More scams in Timor-LesteExcessive taxi fare demands: how to avoid it

Questions

What is the phone and bag snatching by passing riders scam in Timor-Leste?

A person on a scooter or motorbike grabs a phone or bag from someone walking along the street. An exposed phone can also be grabbed from someone riding a motorbike, especially in slow traffic.

How can I spot it early?

You are holding a phone where passing riders can reach it. Your bag hangs loosely beside the road. Your phone is exposed while your motorbike moves slowly in traffic.

How do I avoid phone and bag snatching by passing riders in Timor-Leste?

Keep your phone in your pocket on busy streets. Step away from the road before checking your phone. Keep your bag closed and hold it firmly, away from passing traffic. Put your phone away while riding a motorbike.

What should I do if it happens to me?

Do not chase the rider into traffic or fight over the item. Move somewhere safe, report the theft, and lock your phone or freeze any stolen cards.

Where in Timor-Leste does this happen?

Dili streets, including busy roads and slow-moving traffic. It has been reported in Dili.

How common is this scam in Timor-Leste?

Common. The main concerns for visitors are phone and bag snatching in Dili, occasional excessive taxi fare demands, and imitation tais sold as souvenirs. Robberies in taxis after dark and overnight home break-ins have also been reported, but these reports do not suggest that every visitor will face trouble.

Are there similar scams in Timor-Leste?

Yes: robbery during a taxi ride after dark, overnight home break-ins.

Who can I report it to?

Police: for immediate danger, call 112 or +670 7723 0635. For a non-urgent theft or fraud report, ask your accommodation to help you reach a police station. Request a report or reference number. Card issuer or bank: use your banking app or your bank's official contact details to freeze stolen cards and report transactions you did not authorise. Embassy or consulate: contact your country's embassy or consulate through its official contact details if your passport is stolen or you need consular help. Travel insurer: use the claims or emergency contact details in your policy. Keep police paperwork, receipts and evidence of the loss. Accommodation or host: ask for help reaching police, arranging safe transport or dealing with a break-in. Report faulty locks immediately.

What number do I call in an emergency in Timor-Leste?

Police emergency: 112, Police emergency mobile: +670 7723 0635, Timor Ambulance mobile: +670 7723 6662, Timor Ambulance: +670 331 1044, Dili National Ambulance emergency: +670 331 0541, Dili National Hospital: +670 331 1008, Bombeiros Fire Rescue: 115.

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