Scam in GuatemalaTheft
Pickpocketing in crowds in Guatemala
How it works
Thieves take wallets or other small valuables in busy crowds. Pickpocketing is described as less of a danger in Antigua than armed robbery.
Warning signs
- People are packed closely around you.
- Your wallet is in an exposed pocket or open bag.
How to avoid it
- Keep a hand on your wallet in dense crowds.
- Use a closed bag and carry it in front.
- Keep spare cash and cards separate.
If it happens to you
Move somewhere safe, check what is missing and freeze any stolen cards. Report the theft.
- Get to a safe, staffed place. If someone threatens you with a weapon, do not resist.
- Check whether anyone is injured. Seek medical help if needed.
- Freeze stolen cards and contact your card issuer about disputed withdrawals. Lock a stolen phone remotely and contact your mobile provider.
- Write down what happened, including the time, location, vehicle details and amounts. Save receipts and screenshots without confronting the person involved.
- Report the incident to police. In Antigua, ask the Tourist Police for help. Request a report or reference number.
- Contact your insurer. If your passport is missing or you need serious assistance, contact your embassy or consulate.
What travellers report
Posts about this scam on other sites, summarised in our words. Open one to read the original.
- Redditr/SeattleWA2023Pickpocketed at BumbershootA commenter recounts backpacking in Guatemala when women surrounded them in a crowded market, created distractions and attempted to reach into their pockets.Read on Reddit
- Government adviceGuatemalaNew Zealand travel advice reports prevalent pickpocketing and bag snatching in major cities and tourist sites, particularly central markets.Read on Government advice
Questions
What is the pickpocketing in crowds scam in Guatemala?
Thieves take wallets or other small valuables in busy crowds. Pickpocketing is described as less of a danger in Antigua than armed robbery.
How can I spot it early?
People are packed closely around you. Your wallet is in an exposed pocket or open bag.
How do I avoid pickpocketing in crowds in Guatemala?
Keep a hand on your wallet in dense crowds. Use a closed bag and carry it in front. Keep spare cash and cards separate.
What should I do if it happens to me?
Move somewhere safe, check what is missing and freeze any stolen cards. Report the theft.
Where in Guatemala does this happen?
Crowded places in Antigua, especially during Semana Santa It has been reported in Antigua Guatemala.
How common is this scam in Guatemala?
Occasional. The main risks in Guatemala are theft, armed robbery, unsafe taxi rides and inflated fares. Phone theft is especially common, while some cash machines in Flores have reported fee and withdrawal problems. Risk varies by place: Antigua's centre is safer in daylight, and Flores island is described as very safe.
Are there similar scams in Guatemala?
Yes: phone theft, armed robbery, road robbery and carjacking.
Who can I report it to?
Police: report robbery, theft, kidnapping or fraud once you are safe. Ask your accommodation to help you reach police and request a written report or reference number. Tourist Police in Antigua: ask for help with an incident in Antigua. Your accommodation can help you find them. Card issuer or bank: use the contact details in your banking app or on your card. Freeze stolen cards and report ATM debits without cash or other disputed transactions. Taxi Amarillo / Amarillo Express: for a complaint about a booked ride, contact 1766 or servicioalcliente@amarilloexpress.com. Keep your booking and trip details. Embassy or consulate: contact your country's embassy or consulate if your passport is stolen, someone is being held or you need serious assistance. Travel insurer: use your policy's assistance or claims contact. Keep police reports, receipts and evidence of losses.
Reviewed by @snuck