Scam in MalaysiaOther tricks
Postal counter overcharging in Malaysia
How it works
Postal employees may charge tourists more than the recorded price for sending gifts, clothes or other packages.
Warning signs
- The amount requested does not match the printed receipt.
- You are not given a printed receipt with a tracking number.
How to avoid it
- Get a printed receipt with the tracking number.
- Check the receipt price against the amount you pay.
If it happens to you
- Put safety first. Move to a busy, secure place. Do not chase a thief or fight over valuables.
- Call 999 if you are in immediate danger or need emergency help.
- Freeze missing cards and contact your card issuer about unauthorised payments.
- Save receipts, messages, booking details and transaction records. Write down the time, place and any vehicle details.
- Report theft, robbery or fraud to the police. Ask for a copy or reference number for the report.
- Contact your insurer. If your passport is missing, contact your embassy or consulate about replacement documents.
Questions
What is the postal counter overcharging scam in Malaysia?
Postal employees may charge tourists more than the recorded price for sending gifts, clothes or other packages.
How can I spot it early?
The amount requested does not match the printed receipt. You are not given a printed receipt with a tracking number.
How do I avoid postal counter overcharging in Malaysia?
Get a printed receipt with the tracking number. Check the receipt price against the amount you pay.
Where in Malaysia does this happen?
Postal counters used to send packages. It has been reported in Kuala Lumpur.
How common is this scam in Malaysia?
Common. Malaysia is generally safe for visitors. The main risks are taxi overcharging, pickpocketing, bag snatching and dishonest sellers. Less common traps include fake police checks and friendly invitations that lead to a poker scam.
Who can I report it to?
Emergency services: call 999 if there is immediate danger, serious injury or another emergency. Police: go to a police station to report theft, robbery or fraud. Bring any evidence and ask for a report reference or copy. Card issuer or bank: use your banking app or the issuer's official contact channel to freeze cards and report unauthorised transactions. Taxi operator or booking service: report a fare dispute or unsafe driver through the operator's official complaint channel. Include your receipt, trip details and vehicle information. Embassy or consulate: use its official contact details if your passport is lost or stolen and you need replacement travel documents. Travel insurer: contact the insurer through its official claims channel. Keep the police report, receipts and evidence of your loss.
What number do I call in an emergency in Malaysia?
Central emergency number: 999.
Reviewed by @snuck