Scam in BrazilTaxis
Taxi charged at the wrong meter rate in Brazil
How it works
Some Fortaleza drivers use the higher rate 2 when it should not apply. In Porto Alegre, the meter also shows a fare level that you should check against the taxi's fare table.
Warning signs
- The meter shows a higher fare level than the displayed rules allow.
- A Fortaleza taxi has no fare notice on a rear side window.
- The meter is not running and you did not agree on a fixed fare before boarding.
How to avoid it
- Check the displayed fare rules before setting off.
- Check the meter's rate at the start of the trip.
- In Fortaleza, use the meter unless you agreed on a fixed price before getting in.
- Do not take a Fortaleza taxi without the required fare notice.
If it happens to you
Ask the driver to explain the rate using the fare notice. If a dispute becomes threatening, put your safety first and keep the trip details for a later complaint.
- Get somewhere safe. Do not chase a thief or resist an armed robber.
- Get medical help if you are injured or may have been drugged. Call 192 for a medical emergency.
- Block stolen cards and secure affected accounts. Ask your bank to review unauthorised charges or forced withdrawals.
- Write down what happened. Keep receipts, messages, trip details and any other evidence. Ask accommodation staff to preserve relevant visitor records.
- Report the incident to police and request a copy or reference number. Call 190 if the crime is ongoing or you need urgent police help.
- Contact your insurer. Contact your embassy or consulate if your passport was stolen or you need help dealing with local authorities.
What travellers report
Posts about this scam on other sites, summarised in our words. Open one to read the original.
Questions
What is the taxi charged at the wrong meter rate scam in Brazil?
Some Fortaleza drivers use the higher rate 2 when it should not apply. In Porto Alegre, the meter also shows a fare level that you should check against the taxi's fare table.
How can I spot it early?
The meter shows a higher fare level than the displayed rules allow. A Fortaleza taxi has no fare notice on a rear side window. The meter is not running and you did not agree on a fixed fare before boarding.
How do I avoid taxi charged at the wrong meter rate in Brazil?
Check the displayed fare rules before setting off. Check the meter's rate at the start of the trip. In Fortaleza, use the meter unless you agreed on a fixed price before getting in. Do not take a Fortaleza taxi without the required fare notice.
What should I do if it happens to me?
Ask the driver to explain the rate using the fare notice. If a dispute becomes threatening, put your safety first and keep the trip details for a later complaint.
Where in Brazil does this happen?
Fortaleza taxis. Travellers in Porto Alegre should also check the meter's fare level at the start. It has been reported in Fortaleza, Porto Alegre.
How common is this scam in Brazil?
Occasional. Theft and robbery are serious concerns in Brazil, but the risk varies widely by city and area. Travellers should watch for pickpockets, bag snatching, theft by room visitors, taxi overcharging and fake branded goods. Some robberies involve weapons or forced ATM withdrawals.
Who can I report it to?
Police emergency service: call the toll-free number 190 for a crime emergency. Give your location and explain whether anyone is injured or still in danger. Civil Police (Polícia Civil): report theft or fraud at a police station and ask for a report or reference number. The Civil Police handles investigations. Arrange language help if needed. Fortaleza tourist police (Delegacia do Turista): visit Avenida Historiador Raimundo Girao 805, Praia Iracema, by Hotel Travel Iracema, formerly Othon. Call +55 85 3101 2488. Some English is spoken. Your card issuer or bank: use your banking app or the issuer's official contact details to block cards, secure accounts and report suspicious transactions. Hotel or apartment reception: report room theft immediately. If a visitor may be involved, ask staff to preserve their registration details and share them with police. Your embassy or consulate: contact your country's official embassy or consulate service for passport assistance or problems involving law enforcement. Your travel insurer: use the insurer's official claims channel. Keep police records, receipts and evidence of your loss.
What number do I call in an emergency in Brazil?
Police and crime emergencies: 190, Medical emergencies: 192, Firefighters: 193.
Reviewed by @snuck