Taxi fare inflation in France: how to avoid it

How it works

A small number of rogue taxi drivers charge much more than the journey should cost.

Warning signs

The fare rises well beyond the price you expected.
The driver cannot clearly explain the extra amount.

How to avoid it

Check the expected fare before travelling.
Watch the fare during the journey.
Note the driver's number, usually displayed in the rear of the car.

If it happens to you

Record the driver's number and take the complaint to the Tourist's Office at 11, La Canebière, near Le Vieux Port. Staff can help seek repayment.

Get somewhere safe. Do not chase a thief or start a fight. Call 17 or 112 if you are threatened or in immediate danger.
Check what is missing. Contact your card issuer immediately to block stolen cards and flag payments you did not authorise.
Secure affected accounts. If a phone or login code was stolen, change passwords and end unfamiliar sessions.
Save evidence. Keep receipts, screenshots, messages, booking details and any driver or vehicle number.
Report the incident to police. Ask for a report reference or written record for your bank or insurer.
Contact your insurer and, if travel documents were stolen, your embassy or consulate. For a disputed Marseille taxi fare, take the driver's number to the Tourist's Office at 11, La Canebière.

What travellers report

Posts about this scam on other sites, summarised in our words. Open one to read the original.

Questions

What is the taxi fare inflation scam in France?

A small number of rogue taxi drivers charge much more than the journey should cost.

How can I spot it early?

The fare rises well beyond the price you expected. The driver cannot clearly explain the extra amount.

How do I avoid taxi fare inflation in France?

Check the expected fare before travelling. Watch the fare during the journey. Note the driver's number, usually displayed in the rear of the car.

What should I do if it happens to me?

Record the driver's number and take the complaint to the Tourist's Office at 11, La Canebière, near Le Vieux Port. Staff can help seek repayment.

Where in France does this happen?

Marseille. It has been reported in Marseille.

How much can it cost me?

A €20 journey can become a €40 charge.

How common is this scam in France?

Occasional. Pickpocketing and street scams are common concerns in France, especially in busy tourist areas and on public transport. Paris has several well-known tricks involving petitions, bracelets, tickets and bars; other risks include taxi overcharging, bag theft and drink-spiking.

Are there similar scams in France?

Yes: illegal taxis.

Who can I report it to?

Police: call 17 or 112 for a crime-related emergency. For a non-urgent scam or theft, visit a police station and bring any evidence. National Police generally serve urban areas; the National Gendarmerie serves the countryside. Card issuer or bank: use the bank's official app or contact number to block stolen cards and report charges you did not authorise. Ride-booking app: cancel and report a driver who asks for login codes. Request a refund of any cancellation fee and report rides booked without your permission. Marseille Tourist's Office: for taxi overcharging, take the driver's number to 11, La Canebière, near Le Vieux Port, and speak to a representative. Staff can help seek repayment. Paris taxi complaint handler: record the taxi number from the sticker on the left rear passenger window. Keep it with your receipt and journey details when making a complaint. Embassy or consulate: contact your country's embassy or consulate through its official contact details if your passport is stolen or you need consular help. Travel insurer: report the loss through the insurer's official claims channel. Keep police records, receipts and evidence of the loss.

What number do I call in an emergency in France?

Police: 17, European emergency number: 112, Medical emergency: 15, Fire brigade: 18.