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Occasional in Thailand

Scam in ThailandFood and drink

Underfilled bottled water in Thailand

Some small shops

How it works

Some shops sell water bottles that are not completely full. The reason is not explained.

Warning signs

  • The bottle's fill level looks lower than it should.

How to avoid it

  1. Check the fill level before buying.
  2. Choose another bottle or a nearby shop if unsure.
  3. Check that the seal is intact.

If it happens to you

  1. Move to a safe public place. Avoid arguments, physical confrontation or chasing thieves.
  2. Save receipts, tickets, messages and payment records. Write down what happened and any useful descriptions.
  3. If cards or a phone were stolen, contact your bank and mobile provider. Block affected cards and secure your accounts.
  4. Report the incident to police or the Tourist Police. Ask for a copy or reference number for the report.
  5. Contact the seller, booking provider or card issuer about a refund or payment dispute. For a gem scam, act immediately, especially if goods were mailed.
  6. Contact your insurer where relevant. Ask your embassy for help if your passport was stolen or you face a serious accusation.
Where it happensSome small shopsAyutthaya
More scams in ThailandInflated train food prices: how to avoid it

Questions

What is the underfilled bottled water scam in Thailand?

Some shops sell water bottles that are not completely full. The reason is not explained.

How can I spot it early?

The bottle's fill level looks lower than it should.

How do I avoid underfilled bottled water in Thailand?

Check the fill level before buying. Choose another bottle or a nearby shop if unsure. Check that the seal is intact.

Where in Thailand does this happen?

Some small shops It has been reported in Ayutthaya.

How common is this scam in Thailand?

Occasional. Tourist scams are common in Thailand, especially around major sights, transport stops and tourist shopping areas. Most involve inflated prices, misleading offers or unwanted shop visits. Theft also happens, including bag-snatching by people on motorbikes.

Are there similar scams in Thailand?

Yes: inflated train food prices.

Who can I report it to?

Tourist Police: call 1155. In Chiang Mai, 053-278559 is also listed. A Tourist Police office is located in Terminal 2 at Arcade Bus Station. Police: report theft or fraud and request a written report. The listed police emergency number in Chiang Mai is 191. Tourist Authority of Thailand: for the gem scam, call +66 2 694-1222 immediately and seek help pursuing a refund. Bangkok Mail Centre: if scam gems were mailed, call +66 2 215-0966 (-195) immediately. Have the shop name, address and mailing date ready. Your embassy: use its official contact details for help with a stolen passport or serious accusation. For the airport duty-free scam, ask for its lawyer or translator. Card issuer or bank: use your banking app or the issuer's official contact number to block stolen cards and discuss disputed payments. Travel insurer: contact the claims service listed in your policy. Keep police reports, receipts and other evidence.

What number do I call in an emergency in Thailand?

Tourist Police: 1155, Chiang Mai Tourist Police: 053-278559, Police emergencies, listed for Chiang Mai: 191, Chiang Mai Rescue Team: 053-218888, Chiang Mai Fire: 053-241777.

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