Scam in LaosBuses and trains
A 'Hanoi' ticket that ends at the border in Laos
How it works
A cheap ticket is described as going to Hanoi, but it only gets you to the border. You are then left needing local transport, where drivers can demand a high price.
Warning signs
- A supposed through-ticket is much cheaper than other quotes.
- The seller will not confirm the final destination in writing.
- The route or onward connection is unclear.
How to avoid it
- Confirm that the ticket covers the full journey to Hanoi.
- Check which company operates each part of the trip.
- Use the Naluang Travel Company office opposite the Southern Bus Station for the direct service described.
If it happens to you
Find a safe place to assess onward options. Compare drivers before paying and contact the original seller with your ticket details.
- Move to a safe, staffed place. Do not chase a thief or confront someone who threatens you.
- If you are injured or feel unwell after suspect alcohol, seek urgent medical help.
- Freeze stolen or affected cards. Contact your card issuer about unauthorised charges or an ATM debit without cash.
- Save receipts, tickets, messages and screenshots. Write down the time, location, amount and what happened.
- Report the incident to police when safe. Ask for a written report, especially if you need an insurance claim. Your accommodation may help with language.
- Contact your insurer and, for a stolen passport, detention or serious trouble, your embassy or consulate. Ask the seller or booking provider for a refund where appropriate.
Questions
What is the a 'Hanoi' ticket that ends at the border scam in Laos?
A cheap ticket is described as going to Hanoi, but it only gets you to the border. You are then left needing local transport, where drivers can demand a high price.
How can I spot it early?
A supposed through-ticket is much cheaper than other quotes. The seller will not confirm the final destination in writing. The route or onward connection is unclear.
How do I avoid a 'Hanoi' ticket that ends at the border in Laos?
Confirm that the ticket covers the full journey to Hanoi. Check which company operates each part of the trip. Use the Naluang Travel Company office opposite the Southern Bus Station for the direct service described.
What should I do if it happens to me?
Find a safe place to assess onward options. Compare drivers before paying and contact the original seller with your ticket details.
Where in Laos does this happen?
Northern Bus Station It has been reported in Luang Prabang.
How much can it cost me?
The misleading border-only ticket is advertised at 150,000 kip. No amount is given for the onward demand.
How common is this scam in Laos?
Occasional. Laos is generally a low-crime country, but petty theft and tourist overcharging remain concerns. Watch for inflated transport fares, misleading ticket sellers, money-exchange tricks and counterfeit goods. Prices below are examples from different years, so check the full amount before paying.
Are there similar scams in Laos?
Yes: high bus-ticket markups, the 'sold out' VIP bus pitch, extra bus-station fee demand.
Who can I report it to?
Police: report theft, threats or fraud in person when safe. Ask for a written record. Assistance may be limited, and language barriers can make reporting harder. Nearby police boxes in Vientiane: after a bag snatch, shout immediately to attract attention and alert nearby police. Card issuer and ATM bank: use your banking app or the issuer's official contact channel to freeze a card or dispute a transaction. For missing ATM cash, provide the location, time, amount and receipt. Hotel, transport operator or booking provider: present the receipt and booking details. Explain the difference between what was promised and delivered, and request a correction or refund. Embassy or consulate: contact your country's official consular service for a stolen passport, detention or serious difficulties. Use contact details from its official website. Travel insurer: report the loss promptly through its claims or assistance service. Keep receipts, evidence of ownership and any police report.
What number do I call in an emergency in Laos?
Luang Prabang Provincial Hospital, open 24/7: +85671254027.
Reviewed by @snuck