Scam in LaosBuses and trains
Extra bus-station fee demand in Laos
How it works
Someone at the station tells a traveller to pay an additional fee.
Warning signs
- Someone approaches you for an unexplained extra payment.
- The charge is not shown on your ticket.
- The demand comes away from the ticket counter.
How to avoid it
- Ignore unsolicited demands for additional fees.
- Check any claimed charge at the ticket counter.
- Keep your ticket available.
If it happens to you
Ask the ticket counter to clarify the demand. If you paid, keep any receipt and note who collected the money.
- Move to a safe, staffed place. Do not chase a thief or confront someone who threatens you.
- If you are injured or feel unwell after suspect alcohol, seek urgent medical help.
- Freeze stolen or affected cards. Contact your card issuer about unauthorised charges or an ATM debit without cash.
- Save receipts, tickets, messages and screenshots. Write down the time, location, amount and what happened.
- Report the incident to police when safe. Ask for a written report, especially if you need an insurance claim. Your accommodation may help with language.
- Contact your insurer and, for a stolen passport, detention or serious trouble, your embassy or consulate. Ask the seller or booking provider for a refund where appropriate.
What travellers report
Posts about this scam on other sites, summarised in our words. Open one to read the original.
Questions
What is the extra bus-station fee demand scam in Laos?
Someone at the station tells a traveller to pay an additional fee.
How can I spot it early?
Someone approaches you for an unexplained extra payment. The charge is not shown on your ticket. The demand comes away from the ticket counter.
How do I avoid extra bus-station fee demand in Laos?
Ignore unsolicited demands for additional fees. Check any claimed charge at the ticket counter. Keep your ticket available.
What should I do if it happens to me?
Ask the ticket counter to clarify the demand. If you paid, keep any receipt and note who collected the money.
Where in Laos does this happen?
Southern Bus Terminal It has been reported in Vientiane.
How common is this scam in Laos?
Occasional. Laos is generally a low-crime country, but petty theft and tourist overcharging remain concerns. Watch for inflated transport fares, misleading ticket sellers, money-exchange tricks and counterfeit goods. Prices below are examples from different years, so check the full amount before paying.
Are there similar scams in Laos?
Yes: high bus-ticket markups, the 'sold out' VIP bus pitch, denying that city buses exist.
Who can I report it to?
Police: report theft, threats or fraud in person when safe. Ask for a written record. Assistance may be limited, and language barriers can make reporting harder. Nearby police boxes in Vientiane: after a bag snatch, shout immediately to attract attention and alert nearby police. Card issuer and ATM bank: use your banking app or the issuer's official contact channel to freeze a card or dispute a transaction. For missing ATM cash, provide the location, time, amount and receipt. Hotel, transport operator or booking provider: present the receipt and booking details. Explain the difference between what was promised and delivered, and request a correction or refund. Embassy or consulate: contact your country's official consular service for a stolen passport, detention or serious difficulties. Use contact details from its official website. Travel insurer: report the loss promptly through its claims or assistance service. Keep receipts, evidence of ownership and any police report.
What number do I call in an emergency in Laos?
Luang Prabang Provincial Hospital, open 24/7: +85671254027.
Reviewed by @snuck