Scam in RussiaCards and ATMs
ATM card skimming in Russia
How it works
Criminals attach devices to an ATM to capture card details and the PIN.
Warning signs
- The card slot or keypad looks loose, added on or damaged.
- An attachment appears to point at the keypad.
- The ATM looks as though it has been altered.
How to avoid it
- Prefer ATMs inside banks, hotels or large shopping centres.
- Do not use a machine that appears altered.
- Cover the keypad when entering your PIN.
- Remember that most foreign bank cards do not work at Russian ATMs.
If it happens to you
Stop using the card, contact its issuer and freeze it. Check for unauthorized transactions and request a replacement if needed.
- Get to a safe, public place. Do not chase a thief or physically resist an armed robber.
- If you are injured or suspect drink spiking, seek urgent medical help and stay with someone you trust.
- Freeze stolen or compromised payment cards. Secure accounts linked to a stolen phone.
- Save receipts, bills, booking records and messages. Write down the time, place and any vehicle or officer details.
- Report the incident to police and ask for a report or reference. In Moscow, Tourist Police can help visitors in foreign languages.
- Contact your insurer and, if documents were stolen or you need support, your embassy or consulate. Keep copies of reports and expenses.
Questions
What is the aTM card skimming scam in Russia?
Criminals attach devices to an ATM to capture card details and the PIN.
How can I spot it early?
The card slot or keypad looks loose, added on or damaged. An attachment appears to point at the keypad. The ATM looks as though it has been altered.
How do I avoid aTM card skimming in Russia?
Prefer ATMs inside banks, hotels or large shopping centres. Do not use a machine that appears altered. Cover the keypad when entering your PIN. Remember that most foreign bank cards do not work at Russian ATMs.
What should I do if it happens to me?
Stop using the card, contact its issuer and freeze it. Check for unauthorized transactions and request a replacement if needed.
Where in Russia does this happen?
Street ATMs across Russia.
How common is this scam in Russia?
Occasional. Tourists can face pickpocketing, taxi overcharging, money exchange tricks and nightlife scams in Russia. Crowded transport, unofficial taxis and unfamiliar bars need extra care, while some scams involve fake inspectors or demands for bribes.
Who can I report it to?
Police: report theft, robbery, fraud or threats through an official police channel. Give the location, time and any evidence. Ask for a written record or reference. Moscow Tourist Police: ask Tourist Police officers for help in Moscow. They can speak foreign languages and assist visitors. Card issuer: use the issuer's official app or contact details to freeze a compromised card and report unauthorized transactions. Embassy or consulate: contact your country's embassy or consulate for stolen travel documents, help after a serious crime or guidance if pressured by officials. Taxi booking service: report a fare dispute or driver incident through the service used to book the ride. Include the trip record, vehicle details and receipt. Transport staff: report a suspected fake ticket inspector to the driver or transport operator. Record the route and time. Travel insurer: contact the insurer through its official claims channel. Keep police records, receipts and evidence of the loss.
Reviewed by @snuck