Scam in TurkmenistanChanging money
Black-market currency exchange scams in Turkmenistan
How it works
Black-market currency exchangers use tricks to cheat travellers during money exchanges. The exact methods are not described, so do not assume that a simple cash count will protect you.
Warning signs
- Someone offers to exchange currency through an informal market deal.
How to avoid it
- Avoid black-market currency exchangers.
- Plan your cash needs before you travel.
- Exchange only the amount of manat you expect to spend.
If it happens to you
Move to a safe place before checking your money. Write down the location, time and amount lost. Seek help from your tour guide or accommodation, and consider reporting the fraud to police.
- Move somewhere safe. Avoid chasing anyone or starting an argument.
- Check what is missing. If a card or phone was taken, contact your card issuer or mobile provider promptly to secure it.
- Save receipts, messages and booking details. Write down the time, place, amount lost and what happened.
- Ask your tour guide or accommodation for help reporting the incident to police. Request a report or reference number if available.
- Contact your embassy or consulate if your passport was stolen or you need help finding local support.
- Tell your travel insurer and ask what evidence is needed for a claim. Keep copies of everything you submit.
Questions
What is the black-market currency exchange scams scam in Turkmenistan?
Black-market currency exchangers use tricks to cheat travellers during money exchanges. The exact methods are not described, so do not assume that a simple cash count will protect you.
How can I spot it early?
Someone offers to exchange currency through an informal market deal.
How do I avoid black-market currency exchange scams in Turkmenistan?
Avoid black-market currency exchangers. Plan your cash needs before you travel. Exchange only the amount of manat you expect to spend.
What should I do if it happens to me?
Move to a safe place before checking your money. Write down the location, time and amount lost. Seek help from your tour guide or accommodation, and consider reporting the fraud to police.
Where in Turkmenistan does this happen?
Black-market currency exchanges, including Gulistan market (Russian Bazaar) in Ashgabat. It has been reported in Ashgabat.
How common is this scam in Turkmenistan?
Occasional. Turkmenistan is described as a very safe country, with a low overall risk of crime. The main tourist scam identified is fraud by black-market currency exchangers, including at Gulistan market in Ashgabat. The specific tricks and how often they happen are not described.
Who can I report it to?
Police: report fraud or theft to local police. Your guide or accommodation may be able to help you find the appropriate office and explain what happened. Card issuer: use your banking app or your issuer's official contact number to freeze a missing card and report unauthorised transactions. Embassy or consulate: contact your country's embassy or consulate through its official contact details if your passport is missing or you need consular help. Travel insurer: contact the claims service listed in your policy. Keep receipts, incident notes and any police report.
Reviewed by @snuck