Scam in PhilippinesTaxis
Taxi drivers refusing the meter in Philippines
How it works
The driver bypasses the meter and demands a higher fare. The demand can be double the metered fare.
Warning signs
- The driver refuses to turn on the meter.
- The driver demands a fixed fare before or during the trip.
How to avoid it
- Confirm that the meter will be used before setting off.
- Check that the meter is running.
- Use an app booking that records the driver and vehicle details.
- Ask for a receipt if the taxi can print one.
If it happens to you
Refuse the extra charge calmly. If safe, end the ride in a public place. Record the vehicle details and report the driver to the police or the Land Transportation Franchising and Regulatory Board on 1342.
- Move to a safe public place. Do not chase thieves or start a confrontation.
- Check whether anyone is injured. Get medical help if needed.
- Freeze missing payment cards. Secure affected accounts and block a stolen phone through your provider.
- Save receipts, booking records and messages. Write down the time, place, vehicle details and what happened.
- Report the incident to the police. For taxi complaints, contact the Land Transportation Franchising and Regulatory Board on 1342.
- Contact your insurer. Ask your embassy for help if your passport is missing or the incident is serious.
What travellers report
Posts about this scam on other sites, summarised in our words. Open one to read the original.
Questions
What is the taxi drivers refusing the meter scam in Philippines?
The driver bypasses the meter and demands a higher fare. The demand can be double the metered fare.
How can I spot it early?
The driver refuses to turn on the meter. The driver demands a fixed fare before or during the trip.
How do I avoid taxi drivers refusing the meter in Philippines?
Confirm that the meter will be used before setting off. Check that the meter is running. Use an app booking that records the driver and vehicle details. Ask for a receipt if the taxi can print one.
What should I do if it happens to me?
Refuse the extra charge calmly. If safe, end the ride in a public place. Record the vehicle details and report the driver to the police or the Land Transportation Franchising and Regulatory Board on 1342.
Where in Philippines does this happen?
Major cities, especially during peak hours
How much can it cost me?
The demanded fare may be double the metered fare.
How common is this scam in Philippines?
Very common. Taxi overcharging and theft are common risks in the Philippines, especially in busy city areas. Watch for drivers refusing the meter, bag snatchers, pickpockets and distractions such as dropped coins or spilled drinks. Keep valuables out of sight and settle disputes calmly.
Are there similar scams in Philippines?
Yes: taxi driver claims to have no change.
Who can I report it to?
Philippine National Police (PNP): report theft, robbery, threats or fraud at a police station or Police Community Precinct. Bring the evidence you have and ask for a report reference or copy. Land Transportation Franchising and Regulatory Board: call 1342 for a taxi complaint. Keep the plate number, trip details and any receipt. Card issuer or bank: use the bank's official app or verified contact number to freeze a missing card and report unauthorised transactions. Embassy or consulate: use its official contact details for help after passport theft, a serious crime or hostage taking. Travel insurer: contact the claims or assistance service. Keep police reports, receipts and evidence of the loss. Taxi booking app: report the trip through the app and include the booking record, driver details and disputed charge.
Reviewed by @snuck