
Scam in MalaysiaTaxis
Taxi long-route overcharging in Malaysia
How it works
A driver takes a much longer route than needed after recognising that the passenger is a tourist.
Warning signs
- The driver's claimed distance is much longer than your map shows.
- The route takes unexplained detours away from your destination.
How to avoid it
- Check the route and approximate distance before travelling.
- Follow the journey on a map.
- Let the driver know that you know the route.
If it happens to you
- Put safety first. Move to a busy, secure place. Do not chase a thief or fight over valuables.
- Call 999 if you are in immediate danger or need emergency help.
- Freeze missing cards and contact your card issuer about unauthorised payments.
- Save receipts, messages, booking details and transaction records. Write down the time, place and any vehicle details.
- Report theft, robbery or fraud to the police. Ask for a copy or reference number for the report.
- Contact your insurer. If your passport is missing, contact your embassy or consulate about replacement documents.
What travellers report
Posts about this scam on other sites, summarised in our words. Open one to read the original.
- Redditr/KualaLumpur20249 Things About Taking A Taxi In Malaysia That You Have Probably ForgottenCommenters described taxi drivers taking longer routes to increase metered fares.Read on Reddit
- Travel blogCommon Scams in Malaysia and How to Avoid Them (Tips from a Local) – Ummi Around MalaysiaThe blogger describes drivers deliberately circling or claiming to avoid traffic to inflate a metered journey.Read on Travel blog
Questions
What is the taxi long-route overcharging scam in Malaysia?
A driver takes a much longer route than needed after recognising that the passenger is a tourist.
How can I spot it early?
The driver's claimed distance is much longer than your map shows. The route takes unexplained detours away from your destination.
How do I avoid taxi long-route overcharging in Malaysia?
Check the route and approximate distance before travelling. Follow the journey on a map. Let the driver know that you know the route.
Where in Malaysia does this happen?
Taxi journeys where visitors do not know the route or distance.
How common is this scam in Malaysia?
Occasional. Malaysia is generally safe for visitors. The main risks are taxi overcharging, pickpocketing, bag snatching and dishonest sellers. Less common traps include fake police checks and friendly invitations that lead to a poker scam.
Are there similar scams in Malaysia?
Yes: taxi meter refusal and inflated fares, unlicensed taxis and airport taxi touts.
Who can I report it to?
Emergency services: call 999 if there is immediate danger, serious injury or another emergency. Police: go to a police station to report theft, robbery or fraud. Bring any evidence and ask for a report reference or copy. Card issuer or bank: use your banking app or the issuer's official contact channel to freeze cards and report unauthorised transactions. Taxi operator or booking service: report a fare dispute or unsafe driver through the operator's official complaint channel. Include your receipt, trip details and vehicle information. Embassy or consulate: use its official contact details if your passport is lost or stolen and you need replacement travel documents. Travel insurer: contact the insurer through its official claims channel. Keep the police report, receipts and evidence of your loss.
What number do I call in an emergency in Malaysia?
Central emergency number: 999.
Reviewed by @snuck