Scam in BulgariaCards and ATMs
ATM card skimming in Bulgaria
How it works
Criminals attach hidden devices to ATMs to steal card details and PINs. They then use the details for unauthorised payments or withdrawals.
Warning signs
- The card slot or keypad looks loose, damaged or different from the rest of the machine.
- An extra attachment appears to cover part of the ATM.
How to avoid it
- Check the card slot and keypad before using the ATM.
- Cover your PIN when entering it.
- Do not use a machine that looks altered.
If it happens to you
Freeze the card and contact your card issuer immediately. Report any payments or withdrawals you did not make.
- Move to a safe, staffed place. Do not chase a thief or argue with someone who is threatening you.
- Freeze stolen or compromised cards and contact your card issuer. Report any unauthorised transactions.
- Save evidence. Keep receipts, messages, booking records and the time and location. For taxi disputes, record the taxi's details.
- Report theft or fraud to police. Call 112 if you face immediate danger or need emergency help.
- Contact your insurer, booking provider or rental company where relevant. Ask what records they need.
- If your passport was stolen, contact your embassy or consulate for replacement travel-document advice.
What travellers report
Posts about this scam on other sites, summarised in our words. Open one to read the original.
- Government advice2026Travel advice and advisories for BulgariaCanadian travel advice warns that fraudulent ATM card readers are common, particularly in Sofia, Burgas and Varna.Read on Government advice
- Government advice2026Bulgaria Travel Advice & SafetyAustralian travel advice identifies ATM skimming as common and recommends checking machines for skimming devices.Read on Government advice
Questions
What is the aTM card skimming scam in Bulgaria?
Criminals attach hidden devices to ATMs to steal card details and PINs. They then use the details for unauthorised payments or withdrawals.
How can I spot it early?
The card slot or keypad looks loose, damaged or different from the rest of the machine. An extra attachment appears to cover part of the ATM.
How do I avoid aTM card skimming in Bulgaria?
Check the card slot and keypad before using the ATM. Cover your PIN when entering it. Do not use a machine that looks altered.
What should I do if it happens to me?
Freeze the card and contact your card issuer immediately. Report any payments or withdrawals you did not make.
Where in Bulgaria does this happen?
ATMs across Bulgaria.
How common is this scam in Bulgaria?
Very common. Bulgaria is generally safe, but taxi scams, pickpocketing, money-changing tricks and ATM skimming are concerns for visitors. Take extra care at transport hubs, around waiting taxis and in summer crowds.
Who can I report it to?
Police: report theft, fraud or threats and provide the evidence you have. For a taxi fare complaint, keep the receipt because it provides proof of the transaction. Emergency services: call 112 for an emergency. If it does not connect, use the relevant backup number listed below. Card issuer or bank: use your banking app or a verified contact number to freeze the card and report unauthorised payments or withdrawals. Booking provider or payment service: report a fraudulent booking through its official support channel. Include the listing, messages and payment record. Travel insurer or vehicle rental company: contact its official claims or assistance service. Keep receipts, police-report details and other evidence. Embassy or consulate: contact your country's embassy or consulate through its official contact details if your passport is stolen or you need consular help.
What number do I call in an emergency in Bulgaria?
All emergency services: 112, Police backup if 112 does not connect: 166, Ambulance backup if 112 does not connect: 150, Fire department backup if 112 does not connect: 160.
Reviewed by @snuck