Scam in BulgariaTaxis
Unnecessary taxi detours in Bulgaria
How it works
The driver takes a longer route than necessary to increase the metered fare.
Warning signs
- The route makes unexplained detours.
- The driver moves away from your destination without explaining why.
How to avoid it
- Check the route before setting off.
- Follow the journey on a map.
- Use a reputable taxi operator.
If it happens to you
Ask calmly about the route. Request a receipt and keep the journey details if you dispute the fare.
- Move to a safe, staffed place. Do not chase a thief or argue with someone who is threatening you.
- Freeze stolen or compromised cards and contact your card issuer. Report any unauthorised transactions.
- Save evidence. Keep receipts, messages, booking records and the time and location. For taxi disputes, record the taxi's details.
- Report theft or fraud to police. Call 112 if you face immediate danger or need emergency help.
- Contact your insurer, booking provider or rental company where relevant. Ask what records they need.
- If your passport was stolen, contact your embassy or consulate for replacement travel-document advice.
What travellers report
Posts about this scam on other sites, summarised in our words. Open one to read the original.
- Redditr/bulgaria2024Bulgarian taxi drivers and their scamsA foreign passenger alleges that a driver booked through TaxiMe deliberately chose a longer route to increase the fare.Read on Reddit
- Redditr/bulgaria2025Petty scammers destroy any holiday feeling in VarnaA tourist lists incorrect taxi routes among the problems encountered during four transfers in Varna.Read on Reddit
Questions
What is the unnecessary taxi detours scam in Bulgaria?
The driver takes a longer route than necessary to increase the metered fare.
How can I spot it early?
The route makes unexplained detours. The driver moves away from your destination without explaining why.
How do I avoid unnecessary taxi detours in Bulgaria?
Check the route before setting off. Follow the journey on a map. Use a reputable taxi operator.
What should I do if it happens to me?
Ask calmly about the route. Request a receipt and keep the journey details if you dispute the fare.
Where in Bulgaria does this happen?
Across Bulgaria, with particular warnings at Sofia Airport and Sofia Central Station.
How common is this scam in Bulgaria?
Common. Bulgaria is generally safe, but taxi scams, pickpocketing, money-changing tricks and ATM skimming are concerns for visitors. Take extra care at transport hubs, around waiting taxis and in summer crowds.
Are there similar scams in Bulgaria?
Yes: inflated taxi rates, taxi touts and copied company logos, rigged taxi meter.
Who can I report it to?
Police: report theft, fraud or threats and provide the evidence you have. For a taxi fare complaint, keep the receipt because it provides proof of the transaction. Emergency services: call 112 for an emergency. If it does not connect, use the relevant backup number listed below. Card issuer or bank: use your banking app or a verified contact number to freeze the card and report unauthorised payments or withdrawals. Booking provider or payment service: report a fraudulent booking through its official support channel. Include the listing, messages and payment record. Travel insurer or vehicle rental company: contact its official claims or assistance service. Keep receipts, police-report details and other evidence. Embassy or consulate: contact your country's embassy or consulate through its official contact details if your passport is stolen or you need consular help.
What number do I call in an emergency in Bulgaria?
All emergency services: 112, Police backup if 112 does not connect: 166, Ambulance backup if 112 does not connect: 150, Fire department backup if 112 does not connect: 160.
Reviewed by @snuck