Scam in Puerto RicoTheft
Car theft in Puerto Rico
How it works
A parked car is stolen. Car theft is described as a minor issue. No particular theft technique is identified.
Warning signs
- Your parked car is unlocked or its windows are open.
- Valuables are visible inside.
How to avoid it
- Park in a garage where possible.
- Lock the car and close the windows.
- Do not leave valuables inside.
If it happens to you
Report the theft to police. If it is a rental car, contact the rental company and follow its instructions. Keep the report details for your insurer.
- Move to a safe, staffed place. Avoid chasing a thief or getting into an argument.
- Write down what happened, including the time, location, amount and any vehicle details. Keep receipts and messages.
- Freeze missing cards immediately. Lock a stolen phone remotely and protect accounts linked to it.
- Report theft to police. For a taxi dispute, contact the Tourist Transportation Department.
- Contact your insurer, rental company or card issuer as relevant. Keep copies of reports and receipts.
- If your passport is missing, contact your country's embassy or consulate for replacement advice.
Questions
What is the car theft scam in Puerto Rico?
A parked car is stolen. Car theft is described as a minor issue. No particular theft technique is identified.
How can I spot it early?
Your parked car is unlocked or its windows are open. Valuables are visible inside.
How do I avoid car theft in Puerto Rico?
Park in a garage where possible. Lock the car and close the windows. Do not leave valuables inside.
What should I do if it happens to me?
Report the theft to police. If it is a rental car, contact the rental company and follow its instructions. Keep the report details for your insurer.
Where in Puerto Rico does this happen?
Parked cars across Puerto Rico; no specific location is identified.
How common is this scam in Puerto Rico?
Occasional. Tourists in Puerto Rico generally avoid major problems with basic precautions. Theft is the main concern, while taxi overcharging can happen in San Juan, especially after a late night out or when returning from outlying areas. Most taxi drivers follow the rules.
Are there similar scams in Puerto Rico?
Yes: theft of unattended belongings.
Who can I report it to?
Police: report theft or other crime and ask for a report reference. Tourist areas in San Juan and Ponce have police patrols, and Old San Juan has a visible 24-hour police presence. Tourist Transportation Department: for taxi issues, call +1 787-999-2100, extension 4502. Listed hours are Monday to Friday, 7:30AM–4:30PM. Card issuer or bank: use your banking app or a trusted contact number to freeze missing cards and report unauthorized transactions. Rental company: if a rental car is stolen, contact the company using the details on your rental agreement. Travel insurer: contact the claims service listed in your policy. Keep police report details and proof of your loss. Your country's embassy or consulate: contact it for advice if your passport is stolen or you need help replacing travel documents.
Reviewed by @snuck