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Caribbean

Tourist scams in Puerto Rico

Tourists in Puerto Rico generally avoid major problems with basic precautions. Theft is the main concern, while taxi overcharging can happen in San Juan, especially after a late night out or when returning from outlying areas. Most taxi drivers follow the rules.
  1. 1 TheftCommonTheft of unattended belongingsSomeone takes belongings left without anyone watching them. Leaving a bag behind while swimming, eating or visiting the bar gives a thief an opportunity.Beaches, restaurants, bars and other places where belongings are left unattended. 3Read
  2. 2 TaxisOccasionalTaxi fare overchargingA driver charges more than the agreed or set fare. Drivers in Old San Juan may add a dollar or so, particularly when visitors need a taxi after buses stop running. Overcharging is also more likely when returning from outlying areas. Some routes have set fares; other trips should use the meter.San Juan 3Read
  3. 3 TheftOccasionalCar theftA parked car is stolen. Car theft is described as a minor issue. No particular theft technique is identified.Parked cars across Puerto Rico; no specific location is identified.Read

Where to stay alert

  • Old San JuanTaxi drivers may add a dollar or so to the set fare. Check the expected price before a late night out, when you may need a taxi home.

Habits that keep you safe

Taxis

  • Use clearly marked official tourist taxis.
  • Ask your hotel for the expected fare, then confirm it with the driver.
  • Check whether the journey has a set fare or should use the meter.
  • Ask about luggage charges, tolls and other extras before departure.
  • Keep enough money for a taxi when going out at night.

Your belongings

  • Keep bags, phones and wallets within reach.
  • Never leave belongings unattended on a beach or in a restaurant or bar.
  • Take turns watching belongings when swimming.
  • Park in a garage where possible and leave no valuables in the car.

Money

  • Puerto Rico uses the U.S. dollar.
  • Carry only the cash you need for the outing.
  • Check the total and your change before leaving.
  • Agree on a porter's fee before accepting help with luggage.

Cards and ATMs

  • Choose an ATM in a well-lit place, preferably inside a staffed building.
  • Cover the keypad when entering your PIN.
  • Keep your bank's card-freezing details available separately from your wallet.

Nights out

  • Keep your belongings with you in bars.
  • Avoid walking alone late at night in Old San Juan.
  • Plan your return journey before drinking.
  • Do not depend on catching the last bus; keep money for a taxi.

What travellers say about Puerto Rico

Discussions on other sites, summarised in our words. Open a link to read the full thread.

Questions

Are tourist scams a major problem in Puerto Rico?

Tourists generally avoid major problems with basic precautions. Theft is the main concern. Taxi overcharging can happen, but most drivers follow the rules.

How do I recognize an official tourist taxi?

Look for a white taxi with the official logo and “Taxi Turístico” on the front doors. Confirm the fare before getting in.

Should my taxi use a meter?

Some journeys between San Juan's main tourist zones have set fares. For trips without a set fare, the driver should use the meter. Ask your hotel which applies.

Does every extra taxi charge mean I am being scammed?

No. Luggage, calls, night travel, larger groups and tolls can involve extra charges. Ask for the total and an explanation before starting the trip.

Can I leave my bag on the beach while I swim?

Do not leave it unattended. Take turns watching belongings and bring only what you need.

How can I protect a rental car?

Park in a garage where possible, lock the car and leave no valuables inside. Report a stolen rental car to police and the rental company.

Are airport luggage porters offering a free service?

Porters may expect a tip or charge a fee. Agree on the cost before accepting help. A porter asking for payment is not, by itself, evidence of a scam.

What should I do if someone keeps asking me for money?

A firm “No” will usually be enough. Keep moving if you feel uncomfortable, and seek a staffed place if the person continues to bother you.

What should I do if my wallet or phone is stolen?

Move somewhere safe, freeze missing cards and lock the phone remotely if possible. Report the theft to police and keep the report details for insurance.

How can I avoid a fare dispute after a night out?

Ask your hotel about the fare before leaving and confirm it with the driver before boarding. Keep taxi money available because buses may stop before your evening ends.

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