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Common in New Zealand

Scam in New ZealandTheft

Parked vehicle break-ins in New Zealand

Shopping mall car parks and park-and-ride car parks in Wellington. Older vehicles with simpler locks are particular targets.

How it works

Thieves break into parked vehicles to steal belongings. Stolen property is very rarely recovered and returned.

Warning signs

  • Bags or valuables can be seen through the windows.
  • The vehicle has older, simpler locks.

How to avoid it

  1. Remove all valuables before parking.
  2. Lock the vehicle.
  3. Leave an empty glove box open to show that nothing is hidden.

If it happens to you

Report the break-in to police and ask for a copy of the report for insurance. Tell the rental company if the vehicle is hired.

  1. Get somewhere safe. Do not chase a thief or confront someone who threatens you. Call 111 if there is immediate danger.
  2. Contact your card issuer promptly if cards or payment details were stolen. Block affected cards and ask about disputed transactions.
  3. Save receipts, messages, booking records and photos of any damage. Write down what happened while it is fresh.
  4. Report theft or burglary to police on 105 or at 105.police.govt.nz. Ask for a report reference and a copy for insurance.
  5. Tell your insurer and any relevant accommodation provider, rental company or booking platform. Keep records of your contact with them.
  6. If your passport was stolen, contact your embassy or consulate for replacement advice.
Where it happensShopping mall car parks and park-and-ride car parks in Wellington. Older vehicles with simpler locks are particular targets.Wellington

What travellers report

Posts about this scam on other sites, summarised in our words. Open one to read the original.

More scams in New ZealandRobbery: how to avoid it

Questions

What is the parked vehicle break-ins scam in New Zealand?

Thieves break into parked vehicles to steal belongings. Stolen property is very rarely recovered and returned.

How can I spot it early?

Bags or valuables can be seen through the windows. The vehicle has older, simpler locks.

How do I avoid parked vehicle break-ins in New Zealand?

Remove all valuables before parking. Lock the vehicle. Leave an empty glove box open to show that nothing is hidden.

What should I do if it happens to me?

Report the break-in to police and ask for a copy of the report for insurance. Tell the rental company if the vehicle is hired.

Where in New Zealand does this happen?

Shopping mall car parks and park-and-ride car parks in Wellington. Older vehicles with simpler locks are particular targets. It has been reported in Wellington.

How common is this scam in New Zealand?

Common. New Zealand is generally safe for visitors. Opportunistic theft and burglary are the main risks described here, with vehicle break-ins common in Wellington. No specific tourist cons, fake officials or card-skimming schemes are identified.

Are there similar scams in New Zealand?

Yes: opportunistic theft, robbery.

Who can I report it to?

New Zealand Police — emergencies: call 111 for immediate danger, a crime happening now or urgent help. New Zealand Police — non-emergency reports: call 105 or report online at 105.police.govt.nz. From overseas, call +64 4 910-5105. Christchurch Central Police Station: the station is at 40 Lichfield Street. The listed police number is 105. Card issuer or bank: use the official banking app or a verified contact number to block stolen cards and discuss unauthorised payments. Travel insurer: use your policy's claims contact. Provide the police report, receipts and other evidence requested. Embassy or consulate: use its official contact details if your passport is stolen or you need help replacing travel documents.

What number do I call in an emergency in New Zealand?

Police, ambulance, fire, coastguard and rescue services: 111, Alternative emergency number from mobile phones: 112, Non-emergency police: 105, Non-emergency police from overseas: +64 4 910-5105, Emergency textphone/TTY access: 0800 161 616, Emergency fax access: 0800 16 16 10.

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