Scam in New ZealandTheft
Robbery in New Zealand
How it works
Belongings may be taken through force or threats. No particular tourist-targeting method is identified.
Warning signs
- Someone threatens you or becomes aggressive.
How to avoid it
- Ask local people which areas need extra care.
- Stay in well-lit areas at night.
- Move away from aggressive people and intoxicated groups.
If it happens to you
Do not fight over belongings. Get to a safe, populated place and call 111 if there is immediate danger. Otherwise, report it on 105.
- Get somewhere safe. Do not chase a thief or confront someone who threatens you. Call 111 if there is immediate danger.
- Contact your card issuer promptly if cards or payment details were stolen. Block affected cards and ask about disputed transactions.
- Save receipts, messages, booking records and photos of any damage. Write down what happened while it is fresh.
- Report theft or burglary to police on 105 or at 105.police.govt.nz. Ask for a report reference and a copy for insurance.
- Tell your insurer and any relevant accommodation provider, rental company or booking platform. Keep records of your contact with them.
- If your passport was stolen, contact your embassy or consulate for replacement advice.
What travellers report
Posts about this scam on other sites, summarised in our words. Open one to read the original.
- Government advice2018Police seek information after tourists robbed near TurangiPolice reported that three offenders stopped two tourists' vehicle near Turangi, threatened them and forced them to surrender cash, a phone and luggage.Read on Government advice
- Government advice2012Police appeal following aggravated robbery of French touristsPolice reported that two French hitchhikers were assaulted and robbed of money, passports and belongings after accepting a ride near Papamoa.Read on Government advice
- Government advice2013Tourist robbery and assault under investigationPolice reported that tourists at hot pools near Rotorua were robbed of campervan belongings after one was assaulted and required hospital treatment.Read on Government advice
Questions
What is the robbery scam in New Zealand?
Belongings may be taken through force or threats. No particular tourist-targeting method is identified.
How can I spot it early?
Someone threatens you or becomes aggressive.
How do I avoid robbery in New Zealand?
Ask local people which areas need extra care. Stay in well-lit areas at night. Move away from aggressive people and intoxicated groups.
What should I do if it happens to me?
Do not fight over belongings. Get to a safe, populated place and call 111 if there is immediate danger. Otherwise, report it on 105.
Where in New Zealand does this happen?
Auckland. Robberies are more prevalent there than elsewhere in New Zealand, though the city is generally safe to visit. It has been reported in Auckland.
How common is this scam in New Zealand?
Occasional. New Zealand is generally safe for visitors. Opportunistic theft and burglary are the main risks described here, with vehicle break-ins common in Wellington. No specific tourist cons, fake officials or card-skimming schemes are identified.
Are there similar scams in New Zealand?
Yes: opportunistic theft, parked vehicle break-ins.
Who can I report it to?
New Zealand Police — emergencies: call 111 for immediate danger, a crime happening now or urgent help. New Zealand Police — non-emergency reports: call 105 or report online at 105.police.govt.nz. From overseas, call +64 4 910-5105. Christchurch Central Police Station: the station is at 40 Lichfield Street. The listed police number is 105. Card issuer or bank: use the official banking app or a verified contact number to block stolen cards and discuss unauthorised payments. Travel insurer: use your policy's claims contact. Provide the police report, receipts and other evidence requested. Embassy or consulate: use its official contact details if your passport is stolen or you need help replacing travel documents.
What number do I call in an emergency in New Zealand?
Police, ambulance, fire, coastguard and rescue services: 111, Alternative emergency number from mobile phones: 112, Non-emergency police: 105, Non-emergency police from overseas: +64 4 910-5105, Emergency textphone/TTY access: 0800 161 616, Emergency fax access: 0800 16 16 10.
Reviewed by @snuck